Welcome to EasyChat

It’s now easier than ever to stay connected to Viasat (formerly Exede) with our new EasyChat tool on Facebook Messenger. It’s a quick, simple way to get valuable info about your Viasat Internet account.

  • View your monthly usage meter
  • Buy More data
  • Set up usage alerts
  • Troubleshoot service
  • Reset your modem
  • Connect to live agent chat
  • Have an agent email you
  • Change your installation data/time (new customers)
  • Get installation notifications (new customers)


The quick, easy way to manage your Viasat account.

Try EasyChat now

Here’s how to get started:

  • Open Facebook Messenger on your computer or phone and search for Viasat EasyChat — or just click this link: m.me/easychat
  • Click on Get Started and follow the prompts. You’ll need to have your account phone number handy to register.
  • The EasyChat app will show you what to do from there!

If you’d prefer traditional live agent chat, click here