Get super-fast account info with new Exede EasyChat

Exede EasyChat icon

Looking for a quick, easy way to check your Exede data usage, buy more gigs or set up usage alerts? Our new EasyChat tool on Facebook Messenger is a quick, simple way to get valuable info about your Exede Internet account.

Here’s how to get started:

– Open Facebook Messenger on your computer or phone and search for Exede EasyChator just click this link.

– Click on Get Started and follow the prompts. You’ll need to have your account phone number handy to register.

Here’s a short video to show you how it works.

EasyChat is a Facebook Messenger bot, which means it uses artificial intelligence and natural language to deliver information quickly. Once you verify your account with your phone number and an email code, you can use EasyChat to do all this:

  • View your monthly usage meter
  • Buy more data
  • Set up usage alerts
  • Connect to live agent chat
  • Have an agent email you
  • Change your installation date/time (new customers only)
  • Get installation notifications
  • Reset your modem
  • Troubleshoot problems

 

Give feedback on EasyChat

Email exedebotfeedback@viasat.com with any comments you may have about the Exede bot.

EasyChat is part of our ongoing effort to give customers many options for contacting us and getting help. If EasyChat isn’t for you, you can always use our other methods of contact or view your account information at MyExede.net.

There are lots of other fun bots available in Messenger, including ones that give you weather updates, connect you to your favorite store or update your travel/flight info. You can find a list of bots here.

 

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