Oftentimes, problems with your internet service can be traced back to a relatively minor issue with the signal from your wireless (Wi-Fi) router. A few small fixes can make a huge difference in your router’s performance, and your online experience in general. Here are a few tips on tuning up your Wi-Fi signal to get the most out of your Viasat Internet service.
Restart your router. Just unplug it, wait a minute, and plug it back in. This simple fix can solve a remarkable number of problems! Still having trouble? Read on …
Check your speed both ways: Do a speed test over your Wi-Fi, then do it again with your computer connected directly to the modem via Ethernet cable. If there’s a big difference (wired is much faster), that could point to a problem with the router.
Check your router’s location. Putting the router in a central location to your devices is always a good idea, as is getting it on a higher shelf if possible. Make sure it’s not too close to other connected gadgets, like baby monitors or smart TVs, which can cause interference.
Make sure your router is running the latest software (known as ‘firmware’). Check the help center of your router’s manufacturer on how to do this. Typically it involves logging into the router’s admin page, usually by entering 192.168.1 into the address bar and logging in with info found on the back of the router (often it’s as simple as ‘admin’ and ‘password.’)
Extend your network. If you’ve got ‘dead spots’ in your house where the router just doesn’t seem to reach, you can buy a network extender. These are available online or in electronics stores for as little as $30 or $40. They can boost the signal from your primary router to reach areas of your home that aren’t well covered.
Upgrade your hardware. If your router is more than five years old, it may be time to upgrade to something newer with the latest technology. First, read reviews and compare prices on a site like Engadget.
If you have the Viasat WiFi Modem with the internal router, be sure to have the larger, flat sides of the modem unobstructed on the shelf – that’s where the signal emanates from.
For troubleshooting and info on other popular router manufacturers, here are links to their support pages: