Billing FAQ

How can I view my monthly Viasat bill?

You can always view your bill online at My Viasat. This Help Center article has some more information about viewing your bill. Keep in mind your first bill will look a little different and will likely be a little higher due to prorated charges for your first few days of service. Learn more about your first bill.

How do I pay my Viasat bill?

It’s pretty simple: You provide us with a form of payment that we’ll automatically charge each month on your billing due date. You can choose to pay with a credit/debit card or a bank account (ACH transfer). Checks are not accepted. You can see your bill, change your payment method and more on your account.

Learn more about how to make an online payment.

Please Note: If you make a payment over the phone with an agent, an assistance fee of $5.00 will be added to your next statement.

What if I forgot the username and password to View My Bill?

Just click the “Login Help” link at My Viasat for instructions, or Contact Customer Care.

How do I update my payment method?

You can do that at My Viasat. Read this Help Center article if you need more info on how to do this.

Who do I contact if I have questions about my bill?

You can contact Customer Care online or give us a call at 855-463-9333.