Order now - 24 hours a day! 855-627-2469

Customer Support:  855-463-9333

Exede Voice: Using the Features

Access Your Voice Mail

number one bullet

Dial *36 from your phone that is connected to the Exede Voice Adapter.

number two bullet

Enter your 4-digit PIN, followed by the # (pound) sign.

 star icon  Your default password pin = 1234

number three bullet

 star icon  To listen to messages – press 1

 star icon Skip a message – press 1
 star icon Save a message – press 2
 star icon Erase a message – press 3
 star icon Skip to start – press 4
 star icon Pause/resume – press 5
 star icon Skip to end – press 6
 star icon Replay – press 9
 star icon Exit menu – press 0

Personalize Your Voicemail

number one bullet

Dial *36 from your phone that is connected to the Exede Voice device.

number two bullet

Enter your 4-digit PIN, followed by the # (pound) sign.

number three bullet

Press 8 for personal options, including the following:

 star icon Change your PIN – press 1
 star icon Personalize your greeting – press 2
 star icon Status check – press 3
 star icon Call forwarding – press 5
 star icon Record your personal name – press 7
 star icon Repeat Personal Options – press 9
 star icon Exit the menu – press 0

Remote Access to Your Voicemail

number one bullet

Dial your phone number.

number two bullet

When you hear your greeting, press the # (pound) sign

number two bullet

Enter your 4-digit PIN.

CALLING FEATURES & DIALING RULES

Code Description Instructions
*30 Call Forward Enable/Disable Forward to an extension in your account or a phone number
*36 Voicemail See above
*67 Block Caller ID Block the caller ID for the call
Hook Flash Call Hold Places the current call on hold. Hook Flash once to place on hold. Hook Flash again to return to the existing call.
*69 Call Return Calls the last inbound caller
*70 Call Waiting Enable/Disable Disables the Call Waiting on this call

How to Dial

number one bullet

Local Calls

  • 7 digit dialing (e.g. 555-1212).
  • 10 digit dialing in areas where 10 digit dialing is required. (e.g. (777) 555-1212).
number two bullet

Domestic Calls

  • 1 + area code + phone number (e.g. 1 (777) 555-1212).
number three bullet

International Calls

  • 011 + country code + city code + phone number (e.g 011 52 (55) 4444-5555).