Exede High Speed Satellite Internet

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Report a Network Problem

Problem? Tell us what happened

Please accept our apology for any inconvenience you have experienced with the Exede service. In an effort to understand and resolve issues our customers may be experiencing, it would be helpful if you would take a moment to answer the following questions:

IMPORTANT The purpose of this form is for research purposes ONLY. You will not receive a call from a Customer Service Representative upon submitting this form. Please contact our Customer Care at 1-855-GO-EXEDE to troubleshoot any issues you are currently experiencing.

1.) What is the issue?

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2.) Tell us a little more

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3.) What's your computer setup

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4.) Other helpful questions

Troubleshooting steps you've taken

5.) If needed, how may we contact you?

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IMPORTANT The purpose of this form is for research purposes ONLY. You will not receive a call from a Customer Service Representative upon submitting this form. Please contact our Customer Care at 1-855-GO-EXEDE to troubleshoot any issues you are currently experiencing.