Exede High Speed Satellite Internet

high speed satellite
internet from space

call today

855-627-2553

Billing

View & pay your bill

Click here to view your bill online. This will bring you to the account log-in page. 

Your username will be be your primary email address (the first exede.net or wildblue.net address you set up), including the information after the @ sign. Your username will be “xxxxx@wildblue.net” or “xxxx@exede.net.”

Once logged in, you can view your bill, make a one-time payment or update your payment method using the prompts on the screen.


Monthly notifications via email

Every month, we will send your bill via email. You will not receive a paper statement.  This email message will be sent to the contact email address you gave us when ordering the service. You will receive your first monthly statement electronically within a few days after your installation. 

  • Primary email address: The first exede.net or wildblue.net address you set up. You can change this by calling Customer Care at 866-463-9333.
  • Contact email address: The email address you check most frequently and the one to which we’ll send important billing and data notices. This can be the same as your primary exede.net or wildblue.net email address, or be another type of email account such as gmail, Yahoo, Outlook, etc.

If you need copies of your statements, you can access them online. For information regarding your monthly bill, click here to read our useful guide.


Update your contact email address

If you’re not receiving your monthly bill notifications, please make sure we have your regular email address on file (usually the email address that you use most often). To see what email address we have on file for you and make any changes, please go to update your contact information.

It’s important to keep your contact email address updated. Please be assured that we won’t fill your inbox with a ton of email. Other than your monthly bill notification, our contact is usually limited to notifying you to update your payment information or announcing a new feature of the Exede Internet service.


Update your payment method 

Update your credit card
Click this link to update or change the credit card you use to pay for your Exede Internet service every month. If you need more information, read our Help Center article here.

Update your bank account payment info
If you pay for Exede Internet service directly from your bank account, click here to update or change your bank account information. If you need more information, read our Help Center article here.


Make a one-time payment

Click here to make a One Time PaymentEnter the amount you’d like to pay via credit or debit card or enter your bank account information to pay directly from a checking or savings account.


Read all Billing FAQs

THREE WAYS TO ORDER
Phone, Online or Local Dealer