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Matt Farr
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Colorado Customers Applaud Englewood-based Exede Satellite Internet Service on 10th Anniversary of First Satellite Launch

July 21, 2014

Englewood, Colo.– July 17, 2014 – A decade can reflect vast leaps in technology, and that’s certainly been the case with satellite Internet – an industry with deep roots in Colorado.

This month marks the 10th anniversary of the launch of the Anik F2 satellite, which enabled a new Internet service from WildBlue Communications, an Englewood-based startup.

WildBlue was acquired by ViaSat Inc. in 2009. In addition to retaining the organization’s Colorado presence, ViaSat has grown the Englewood workforce to over 400 employees and launched a transformational new satellite Internet service in 2012 called Exede(R) Internet – at 12 Mbps, eight times faster than the original service.

Many of those first generation WildBlue customers have remained loyal and are Exede high-speed Internet subscribers today.

Gerald Toeneboehn lives in Guffey, a Park County ranching community with an official population of 98. He and his family use the Internet for personal communication and shopping, taking advantage of Exede’s Late Night Free Zone for streaming movies. After upgrading to Exede service, Toeneboehn said: “I noticed a big difference right off the bat. Download speeds got so much better.”

Others who opt for a rural lifestyle no longer have to sacrifice connectivity. Theresa Saldivia, who lives on the eastern plains, was among the first WildBlue subscribers and now uses Exede Internet to stay in touch with a large family all over the United States. “Living in a rural area, great Internet service is important. I am a very happy customer of Exede.”

Even for Colorado’s snowbirds — the Pickell family’s case, reverse snowbirds — Internet has surpassed their expectations in two locations: the family’s Breckenridge residence and their second home in Florida.

“We’ve transferred our service twice now,” said Michael Pickell. “It normalizes our costs and provides consistency of service in both locations. It’s a testament to the WildBlue and Exede customer service people, who are able to go the extra mile to figure out what it takes to hold a good customer. The treatment we’ve received has been just extraordinary.”

Over the past 10 years, the Englewood team, which is now the satellite services division of ViaSat Inc., has pushed the limits of satellite technology to surpass customer expectations. The team, which includes some of the original WildBlue staff, has:

  • Expanded its services to include home telephone service, a residential plan with unlimited access to email and web pages, and a new business service;
  • Led all other Internet service providers, including DSL, cable and fiber, in delivering advertised download and upload speeds for two consecutive years;
  • Grown its subscriber base to more than 640,000 subscribers across the U.S. (as of 4/4/14)

Today, ViaSat also offers Exede In the Air high-speed in-flight Internet for airline passengers on JetBlue and another major carrier; Exede Business for added speed and data tailored to business subscribers; and Exede Enterprise communications for live events, field operations and disaster response. The company has also announced plans for another groundbreaking satellite, ViaSat-2, scheduled to launch in mid-2016. Its launch is expected to facilitate a significant expansion of Exede services, capacity, speed, and coverage areas.

About Exede (www.exede.com)

Exede, a service of ViaSat Inc., delivers high-speed Internet to residential subscribers and businesses across the U.S. With download speeds of up to 12 Mbps, the Exede service has transformed satellite Internet for households that previously had slow, inadequate Internet service. In 2014, the company introduced Exede Business, a 15 Mbps service that includes a generous data allowance and 24 x 7 U.S.-based customer support. ViaSat also offers Exede Voice residential telephone service over its network, optimized for quality and reliability. For the second consecutive year, Exede Internet led all Internet service providers in surpassing advertised speeds in the FCC annual benchmarking report, Measuring Broadband America. ViaSat-1 earned a Guinness World Records(R) achievement as the highest-capacity communications satellite in the world.

About ViaSat (www.viasat.com)

ViaSat creates satellite and other wireless networking systems that efficiently deliver the most bandwidth for fast, secure, and high-quality communications to any location for consumers, governments, enterprises, and the military. The company offers Exede services in North America, which feature ViaSat-1, the world’s highest capacity satellite; worldwide mobile satellite services, including global tracking and messaging as well as high-speed in-flight Internet; satellite broadband networking systems; and network-centric military communication systems and cybersecurity for the U.S. and allied governments. ViaSat also offers communication system design and a number of complementary products and technologies. Based in Carlsbad, California, ViaSat employs over 3,300 people in a number of locations worldwide for technology development, customer service, and network operations.

Forward-Looking Statements

This press release contains forward-looking statements that are subject to the safe harbors created under the Securities Act of 1933 and the Securities Exchange Act of 1934. Forward looking statements include statements download speeds, consistent results, expansion of services, capacity, speed and coverage areas, and about the future launch and capabilities of ViaSat-2. ViaSat wishes to caution you that there are some factors that could cause actual results to differ materially, including but not limited to: the ability to successfully implement ViaSat’s business plan for broadband satellite services on ViaSat’s anticipated timeline or at all; risks associated with the construction, launch and operation of ViaSat’s satellites, including the effect of any anomaly, operational failure or degradation in satellite performance; negative audits by the U.S. government; continued turmoil in the global business environment and economic conditions; delays in approving U.S. government budgets and cuts in government defense expenditures; ViaSat’s reliance on U.S. government contracts, and on a small number of contracts which account for a significant percentage of ViaSat’s revenues; the ability to successfully develop, introduce and sell new technologies, products and services; reduced demand for products as a result of continued constraints on capital spending by customers; changes in relationships with, or the financial condition of, key customers or suppliers; reliance on a limited number of third parties to manufacture and supply ViaSat’s products; increased competition and other factors affecting the communications and defense industries generally; the effect of adverse regulatory changes on ViaSat’s ability to sell products and services; ViaSat’s level of indebtedness and ability to comply with applicable debt covenants; ViaSat’s involvement in litigation, including intellectual property claims and litigation to protect proprietary technology; and ViaSat’s dependence on a limited number of key employees. In addition, please refer to the risk factors contained in ViaSat’s SEC filings available at www.sec.gov, including ViaSat’s most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q. Readers are cautioned not to place undue reliance on any forward-looking statements, which speak only as of the date on which they are made. ViaSat undertakes no obligation to update or revise any forward-looking statements for any reason.

Exede is a registered trademark of ViaSat Inc.

Guinness World Records is a registered trademark of Guinness World Records Ltd.